BUZZ BAR
Food service
Our brand new dining space, named Buzz Bar, offers a high quality service for students and staff alike. We offer breakfast from 08.00, as well as a mid-morning and lunchtime service which includes a wide range of tasty options at affordable prices, with regular special offers and themed events. All food is prepared on site.
Customer Service Policy
Our Promise
The Buzz Bar staff are committed to providing a first class service to all Pupils, Staff and Visitors. Our promise is to provide the best possible meal time experience to each and every customer. All staff are trained to a minimum of level 2 standards and are encouraged to continually develop themselves through further training. As a school catering facility, we work in line with the Government Food Standards to promote healthy eating.
Our Principles
• We strive to provide the best home cooked meals whilst recognising diversity and dietary requirements.
• We regularly seek to advice customers on healthy eating options.
• We aim to provide affordable meals and a variety of choices.
• We ensure all staff are aware of data protection through training of the cashless system.
• We listen to all feedback and act accordingly.
• We offer a full refund of money or alternative items if required.
Our Team
When you contact any member of the Buzz Bar Team they will:
• Display good customer service skills through eye contact, good body language and communication.
• Provide information on products available.
• Always answer questions from customers.
• Anticipate the needs of customers.